Senior Product Manager – Formless

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

About the Team

Typeform has just released Formless, an AI conversational product that reinvents how forms work and how users interact with apps that collect zero-party data. It offers a human-like, adaptive experience that wows users and that no other tool can offer.

About the Role

With the release of Formless, we are now looking for a Product Manager. In this context, evaluating where to take Formless comes next. Ideally, we would build its capabilities inside our main product, where we can leverage 150k customers and one of the biggest B2B SaaS funnels and brands.

Things you will do:

• Develop and execute on a product roadmap for the Insights team that aligns with the company’s strategic goals and leverages emerging technologies such as AI to maintain our competitive edge
• Work cross-functionally with design, engineering, data, PMM and customer success teams to ensure timely and effective delivery of product features and improvements.
• Conduct research and gather feedback from customers to identify their pain points, needs, and preferences related to collecting, analyzing and processing responses.
• Define and prioritize requirements for new features, enhancements, and bug fixes based on customer feedback, market trends, and business goals.
• Work closely with the design team to create user-friendly and visually appealing interfaces for displaying and analyzing data.
• Collaborate with the engineering team to ensure that product features are built to scale and meet performance requirements.
• Define and track key performance metrics related to the Insights team’s product, and use data-driven insights to inform product decisions and improvements.
• Develop and maintain strong relationships with key stakeholders across the company, including sales, marketing, customer success and data teams.
• Make tough decisions, balance competing priorities, and communicate effectively to drive results and ensure the success of the product.
• Participate to the Typeform Product Community and help us build and maintain a top class product organization

What you already bring to the table:

• 4+ years in Product Management
• Passionate about AI topics, eager to think creatively and find innovative solutions based on current AI industry developments
• Proven experience delivering generative AI features or similar products to customers
• Experienced in building and launching new products or features as a Product Manager within a cross-functional team, preferably for B2B SaaS products
• Hands-on experience using product discovery methods, design thinking, and agile software development practices
• Demonstrated track record as an impact-driven customer advocate with a consistent history of delivering results for both customers and the business
• Proficient in gathering data through both qualitative and quantitative methods and making data-driven decisions
• Highly familiar with SaaS metrics, product analytics, and a hypothesis-driven approach to product development
• Bachelor’s or Master’s degree in a relevant field such as business, computer science, or engineering
• Strong project management skills, with the ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to gather and analyze data to inform product decisions
• Familiarity with product development methodologies such as Agile or Scrum
• Knowledge of industry trends, customer needs, and competitive landscape
• Understanding of technical concepts and ability to work closely with engineering team