Data Center Technician

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.

Join our team

As Data Center Technician will be the technical liaison between the technology teams and the data center environment. You will work a flexible shift 24/7 in a rolling system.

What you’ll get to do…

• You perform hardware troubleshooting, maintenance as well as data and power cable management, testing, and installation for GoDaddy infrastructure, with a focus on critical systems (storage, network, servers) and you are able to solve all but the most sophisticated infrastructure issues
• You maintain documentation on technologies you support and understand all aspects of the equipment
• You respond to all requests from 24×7 business operations centers and work according to policies and procedures
• You ensure detailed physical inventory tracking and staging (Inventory and Asset Management) while performing cycle audits within our system (ServiceNow)
• You perform Disk Life Cycle process and destruction of data bearing devices following our policies
• You coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices

Your experience should include…

• You have validated expertise in systems administration (Linux and/or Windows Servers) and networking (DNS, DHCP)
• You have basic experience with the following IT hardware concepts: RAID, Storage Concept, SAS/SATA/NVME, Boot Process, Boot Loader, Base Operating System Install, Network device and protocol configuration, File Systems, Directory Structure, Core OS Services such as SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP
• The ability to kneel, crawl, reach above shoulder height and lift 25kg repeatedly throughout daily shifts and walk/move about the data center facility for up to 85% of shift time (GoDaddy may consider candidates who do not have these abilities on a case by case basis in order to comply with applicable legislation)
• You know how to innovate and make decisions on your own, but also take direction when it is given, paying attention to all details involved
• You have excellent verbal and written communication skills in English

You might also have…

• Basic Linux OS knowledge
• Basic Windows OS knowledge
• Basic command line troubleshooting knowledge

We’ve got your back… We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us… GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us .

At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritise integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page .

GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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