This individual will direct Cafe operations as a business owner of the Sales and Marketing
department ensuring that the business is financially successful and that it represents our
brand identity in its entirety, therefore positively impacting our global operation.
Responsibilities
- People – To provide a positive “employee life cycle” for all staff members during their
tenure with Hard Rock. - Guest Experience – To provide an authentic experience that “rocks” for Hard Rock
guests by planning and executing irreverent events that represent Hard Rock’s ability
to meet a wide range of guest needs and expectations. - Profit – To source, book, and execute events that are profitable to Hard Rock and
experiential to the guest ensuring their repeat business. - Sales – To grow the business by using innovative sales and marketing concepts
- Coordinate operations between departments.
- Teach/coach and document employees who fail to meet standards to maintain a high
quality workforce. - Present a professional image to employees, guests, clients, owners and investors.
- Attend client functions and designated parties to provide support, ensure guest
satisfaction and promote future business. - Build business/market share by thinking of new ways to promote company and by
participating in local events to increase sales and profits. - Develop and maintain positive relationships with in the business and social community.
- Spearhead annual philanthropic initiatives.
- Work as a team, helping all employees to complete the required activities that ensure
we blow away Guest expectations. - Maintain low staff turnover rate and high morale.
- Operate ethically to protect the image of Hard Rock.
- Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of
the tasks that may be assigned.
Qualifications
- Proven track record of managerial success in a fast paced environment by possessing
the experience, ability, and knowledge to move the business forward financially while
focusing on human capital. - Experience making high quality decisions and the ability to make complex
decisions. - Applicable sales tracking software experience is required.
- Applicable standard of education is required.
Please submit your CV/Resume in English
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