Windows & M365 Category Manager : Consumer Sales Org, French market

In Consumer Sales Organization (CSO) we are a global team at Microsoft responsible for sales across Devices & Creativity (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerating cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.

In the Devices & Creativity Category, the priority is to help people make the most of their time within 4 focus areas: organize your life, protect what’s important, connect with others, and bring out your best. The focus is on the Devices & Creativity products – M365, Windows Consumer and Surface. The key priorities are to define and execute our consumer product and/solution go-to-market strategy; influence product roadmap, business models and strategy; and manage long term health of the business through actionable customer insights to and from partners.

We are looking for a Windows and Microsoft 365 Category Manager for Southwest Europe, with focus on France market. The Category manager drives the overall business with focus on Windows devices and Microsoft 365, and drives business by establishing strategic frameworks, enabling programs and execution across consumer channels, drives growth opportunities, and ensures CSO hits all KPIs and revenue target.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

This position is open to candidates that currently live / reside in France.

Responsibilities

Plan

• Define & own implementation of product specific channel strategy and investments
• Design of product strategic programs, incentives, promotions, and upper funnel activities partnering with Business & Sales Operations (BSO) team and the product marketing teams
• Influence long range product and GTM planning
• Drive product/solutions consumer channel GTM partnering across internal stakeholders like CSO Finance, BSO, Channel Sales, BG GTM, OEM and Online Stores.
• Manage Launch Events – Leverage PR Moments we can showcase new products and tell our innovation story across the entire portfolio

Execute

• Manage portfolio of investments, channels, motions to maximize short term results (rev, scorecard) and LTV.
• Establish and drive a consistent growth initiatives framework, defining and tracking a consistent set of KPIs and reporting rhythm.
• Pilot new GTM & Sales motions to future proof our business
• Create field/local enablement to execute the priorities [i] tools, process, stakeholder management and alignment across functions [ii] includes creation and localization of partner pitch deck/storytelling [iii] WW and regional seasonal guidance [iv] retail GTM readiness
• Direct To Consumer (not thru partner) product GTM e.g. PR, ATL, local owned & operated (ATL, BTL), partnerships and events in regions-
• Be the internal and external voice of the product/solution with 1st Party and 3rd Party partners in regions
• Leverage industry knowledge, channel insights, and customer understanding to drive strategic alignment, digital transformation, and land joint business objectives with partners

Manage & Monitor

• Contribute to ROB orchestration and deliverables thru performance and planning cycles. Partner closely with finance to ensure planning across revenue and investments is harmonized for budget and forecast cycles.
• Monitor success metrics, strategic indicators and investment effectiveness across accounts and channels.
• Accountable for product revenue, P&L and compensable metric results including forecasting.
• Ensure Ecosystem investment alignment to core priorities
• Contribute to strategic and agile tactical communication process of business performance.
• Generate business and competitive insights thru data analysis & visualization, from product and partner perspectives. Short term impact: GTM tactics. Long term impact: internal: product roadmap, channel strategy. External: trusted advisor
• Influence long range planning

Qualifications

Required/Minimum Qualifications

• 3+ years’ experience in Retail category management or consumer product management, consumer marketing strategy, or related work experience AND Bachelor’s Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field
• OR equivalent experience.
• Fluent French and English is essential

Additional or Preferred Qualifications

• 3+ years experience managing and expanding a Retail category and attaining sales and profitability target within a complex (e.g., multinational or matrixed) organization, OR equivalent experience.
• Knowledge of the Consumer needs, purchase jopurney, and retail environment related to the Consumer IT Category
• Experience with Consumer product purchasing and inventory control
• Experience with Consumer Subscription businesses
• Ability to analyze sales data, draw relevant conclusions, develop accurate business plans and forecasts, and drive execution
• Understanding of budget, profit & loss, margin, investment, and operating expense accountability
• Have experience translating Key Performance Indicators (KPIs) into actionable plans to accelerate or capitalize on growth opportunities.
• Have experience planning and executing marketing strategies and activities that drive business results while remaining true to the brand
• Entrepreneurial mindset and innovative thinking to identifying and executing business opportunities
• Ability to influence multiple stakeholder groups and connect with diverse audiences
• Thought leader, risk taker, and lifelong learner; Digital and social influencer in the market

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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