Fiserv, Inc.
This position can work in the Lake Mary, FL or Omaha, NE office. The preferred location is Lake Mary, FL.
What does a great Project Specialist do?
You will be responsible for the technical project management of add on products for existing clients onto the Fiserv credit platform. You will have the opportunity to schedule and coordinate the key activities with internal departments, external vendors and the client to ensure the client installation process is completed on time and in accordance with client requirements. This position provides exciting challenges with the opportunity to learn and manage a variety of different project types. The experience gained in this role positions you to become an invaluable subject matter expert playing a meaningful role in the satisfaction of our clients.
As a Project Specialist, you can look forward to:
- Acting as the primary project contact for clients and internal groups for client related development, testing, implementation readiness and final implementation.
- Providing continuous project feedback and status updates to key stakeholders.
- Developing project plans and related task lists as necessary, updating plans accordingly.
- Managing multiple implementation tasks with other internal groups to ensure project completion in accordance with client requirements.
- Developing and maintaining professional client relationships and managing expectations with respect to live dates and other key timelines.
- Occasional after hour support of client implementations.
- Working with project managers and project teams to ensure internal project audit points are managed and tracked
- Developing and maintaining consistent standards for project status reporting for internal and external purposes.
- Representing the department for internal special projects.
You’re the kind of person who:
Has experience working in a project management, implementations or financial institution services role. You have excellent verbal and written communication skills with the ability to communicate within all levels of clients and internal staff. You have a strong sense of accountability and follow through, effective problem solving skills, as well as a dedication to positive solutions and the client experience.
Basic qualifications for consideration:
- Minimum 3 years of experience in a project management, implementations or financial institution services role.
- Experience managing projects or coordinating project activities.
- Ability to provide after hour support of client implementations if needed.
- High school diploma or equivalent is required.
Preferred qualifications for consideration:
- Bachelors degree
- Credit card processing experience
- Financial industry or installations experience
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT).
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
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