Manager, Software Development – Fiserv, Inc. – Lake Mary, FL

What does a great Manager, Software Development do?

As the Software Development Manager for the Output Solutions team, you manage the development team by taking over the current applications and provide immediate and longer-term direction. This role is highly visible within our organization, as well as, other external Fiserv groups. This is an exciting opportunity to come in and make an immediate impact to the business and based on the visibility it will position the candidate for future growth within the organization upon shown success. The position requires to lead staff on-shore in as well as work with off-shore development teams

As a Manager of a Software Development team, you can expect to do the following:

• Day to day management responsibilities for the Portal Support and Development Team to including: Define and estimate future tasks and projects for the application; Assign resources to work and track progress; Identify, track and manage risks while keeping management updated on project status.
• Collaborate with the Implementation and Service organizations to support new and existing clients: Handle client critical issues; Provide status on current development activities
• Lead the DevOps team: Establish the Software Configuration Management process; Enable the team to execute the CI/CD pipeline along with the release process
• Management of Development staff: Recruit and onboard additional resources; Establish and track team goals, metrics and development plans for each associate to ensure we are positioned for the future; Handle promotions, performance reviews, increases, disciplinary actions and terminations
• Work with the Product Management team to understand and have input to the product roadmap
• Review and recommend improvements to the overall processes in place today
• Collaborate with other peer managers on standard methodologies. Most notably are the CMMI and Agile initiatives Leads and owns software modules and provide guidance to the team

Basic qualifications for consideration:

• 5 years of professional management or team/tech lead experience of software development teams (preferably of 10 or more)
• 7 years of experience in software development
• Previous customer facing application experience with browser-based applications.
• Experience and understanding of development practices like CMMI and/or Agile.
• Bachelor’s Degree or equivalent work experience

Preferred skills or experience include:

• Experience on building and managing mobile applications will be plus
• Experience on managing team in different time zones including offshore

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role, you will be aligned with our Output Solutions products and services. Fiserv delivers turnkey business critical customer communications accurately, on time and with relevant information essential for customer satisfaction and retention. Fiserv supports financial services, healthcare, billing, retail, utilities, travel and entertainment and other companies. Customer communications and payment solutions include transactional document production and delivery, secure and non-secure card manufacturing and personalization, direct marketing services and digital channel delivery. As a trusted outsourcing partner, we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.