Marriott International
This position will be based at Marriott’s Village d’lle-de-France located at Allee de L’Orme-Rond, Paris Bailly Romainvilliers, France.
Responsibilities
• Assist the Resort in all aspects of purchasing to ensure quality and profitability
• Order meals and drinks, stationery and miscellaneous supplies as needed.
• Ensure accurate administration of all invoices and compliance with proper accounting procedures
• Receive and inspect all deliveries
• Maintain inventory control for appropriate levels, meetings, rotation, requisitions, etc.
• Ensure sanitation compliance
• Interact with exit staff/management and vendors
• Keep all public ATMs stocked.
• Maintain sufficient stock levels for daily operations.
• Apply appropriate cost control procedure and ensure that selling prices are correct.
• Ensure good hygiene and cleanliness of all premises
• Ensure stock handling and proper adherence to stock control procedures.
Candidate profile
Training and experience
• High school diploma or equivalent; 4 years of experience in food and beverage, culinary, or related professional field.
OR
• Degree from a recognized university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration ; 2 years of experience in Food and Beverage, Culinary, Market Place or related professional sector.
Basic work activities
Develop and maintain budgets
• Develops and manages all employee engagement plans and actions and financial customer satisfaction for food and beverage.
• Maintains a positive cost management index for the kitchen restaurant.
• Uses budgets to understand financial goals.
Manage the food, beverage and restaurant team
• Manages food and beverage services and the Restaurant team
• Supervises and manages employees. Manages all day-to-day operations. Understands positions well enough to perform tasks in the absence of salaried employees.
• Uses interpersonal skills to influence and encourage others; demonstrates honesty/integrity.
• Oversee all operations, food, beverage and room service and the Restaurant.
• Creates and maintains an environment that emphasizes motivation, accountability, teamwork, continuous improvement and a passion for service delivery.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee concerns.
• Provides a learning atmosphere with an emphasis on continuous improvement .
• Provide proactive coaching and guidance to team members.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Ensures and maintains employee productivity levels.
• Develop specific goals and plans to prioritize, organize and accomplish your work.
• Provides leadership, vision and direction to bring together and prioritize departmental objectives in a manner that will be effective and efficient.
• Sets clear expectations with employees and team leaders and ensures appropriate rewards are given if expectations are exceeded.
Provide exceptional customer service
• Provides excellent customer service.
• Responds quickly and proactively to customer concerns.
• Understand the brand’s service culture.
• Ensure that all employees, team leaders and managers understand the brand’s service culture.
• Sets service expectations for all internal and external customers.
• Take on a customer complaint/issue until it is resolved or addressed by the appropriate manager or employee.
• Ensure all banquet functions meet and exceed standard guest expectations.
• Provides services that are above and beyond customer satisfaction and loyalty.
• Improves communication service and helps people understand customer needs, providing advice, feedback, and individual coaching when needed.
• Serves as a model for appropriate behavior.
• Manages day-to-day operations, ensuring quality, standards and meeting customer expectations on a daily basis.
Management and conduct of human resources activities
• Provide advice and guidance to subordinates, including setting performance standards and monitoring performance.
• Conducts timely performance reviews.
• Promotes the guarantee of fair treatment policies and open doors.
• Identify the needs and development of others, or otherwise help others improve their knowledge or skills.
• Identifies educational needs of others, develops formal education or training programs or courses.
• Develop an action plan to expand strengths based on employee engagement and customer satisfaction with results.
Additional Responsibilities
• Complies with all company accounting procedures.
• Provides information to supervisors, coworkers, and subordinates by telephone, in writing, email , or in person.
• Analyzes information and evaluates the results to choose the best solution and solve problems.
• Ensures effective communication and information systems through journals, department meetings and property meetings.
Managerial Skills
Leadership
• Adaptability – Determines how change impacts self and others ; displays flexibility in adapting priorities; and communicates reasons for change and how it impacts the workplace.
• Communication – Personalizes approach to conveying complex information and ideas in compelling and engaging ways; accurately interprets verbal and nonverbal behavior ; and models active listening to ensure understanding.
• Problem Solving and Decision Making – Shows others solutions to complex issues, identifying and evaluating options and their implications before making decisions, and involving others when making key decisions.
• Professional attitude – behavioral styles that convey confidence and command the respect of others; makes a good first impression and represents the company in alignment with its values.
Execution Management
• Builds Teams – Manages and participates as a team member to move the team toward the achievement of common goals, while fostering cohesion and collaboration among team members.
• Driving Results – Sets high standards of performance; assumes responsibility for work objectives; initiates, focuses, and monitors efforts toward achievement goals; takes proactive action and goes above and beyond what is necessary.
• Planning and Organizing – Gathers information and resources needed to define a course of action for self and/or others; prioritizes and organizes work requirements for self and/or others to achieve goals and ensure work is completed.
Building Relationships
• Colleague Relations – Interacting with others in a way that builds trust, to pursue lasting relationship goals.
• Customer Relations – Develops and maintains relationships based on understanding customer needs and actions consistent with company service standards.
• Supports employees and business partners with different styles, abilities, motivations and/or cultural perspectives; uses differences to drive innovation, engagement and improved business results; and ensures employees have the opportunity to contribute to their full potential.
Generate organizational talent and capabilities
• Organizational Capacity – Evaluates and adapts the structure of team missions and work processes to best fit the needs and/or support the objectives of an organizational unit.
• Talent management – Provides guidance and feedback to help individuals develop and strengthen the skills and abilities needed to achieve work objectives.
Learning and application in professional expertise
• Practical application – seeks the most opportunities for employee learning to improve performance.
• Business Acumen – Understands and uses business information to manage daily operations and generates innovative solutions to address the team.
• Technical Acumen – Understands and uses professional skills and knowledge in a specific functional area to conduct and manage daily business operations and produce innovative solutions to address function-specific work challenges
o Finance / Accounting – Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
• Basic skills – fundamental skills needed to perform basic work tasks.
o Basic computer skills – Use of computer hardware and software (e.g., personal computers, word processing software, internet browser, etc.).
o Mathematical Reasoning – Ability to add, subtract, multiply, or divide quickly, correctly, and in a manner that allows for the solution of work-related problems.
o Listening Comprehension – Skills to listen to and understand information and ideas presented through spoken words and sentences.
o Comprehension – demonstrates understanding of sentences and paragraphs written in work-related documents.
o Writing – Communicates effectively in writing when appropriate for the needs of the audience.
This company is an equal opportunity employer.
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